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Procurement and Supply Assistant Level 3

Duration: 18 Months

Maximum Funding: £6,000

This occupation is found in all organisations where goods and/or services need to be sourced and purchased in line with national or international procurement laws, or internal governance processes. This occupation is found in the following sectors;

  • Public sector such as the NHS, the Emergencies Services, Local Authorities, Central Government and the Education Sector.

  • Private sector such as Finance, Construction, Energy, Utilities, Mining, Facilities, Automotive, Manufacturing, Engineering, Pharmaceuticals, Fashion, Food, Hotels, Hospitality, Entertainment and IT.

  • Third Sector including charities and other not for profit organisations.

The broad purpose of the occupation is the process of procurement or buying low value goods and services. Procurement and supply assistants are vital for the smooth functioning of the procurement and supply department in any organisation. They are often responsible for ensuring data is correctly administered and maintained in accordance with legislation of the organisation’s own procedures. They will use their knowledge of procurement regulations/policies to support the wider procurement team in tasks such as quotation and/or tender response evaluation, supplier database maintenance, purchase order review and conversion, and stakeholder liaison. The individual will also often have purchasing requests and low risk contracts for which they will develop requests, quotes, or obtain prices and delivery. They will provide support in procurement to enable supplier selection, management and supplier closure and undertake a role in the management of supply delivery and quality assurance.

Procurement and Supply Assistants will typically have the following duties:

  • Advise key internal and external stakeholders on the procurement policies and procedures within the organisation.

  • Supporting the raising of purchase orders for the placement of orders or 'low value'/risk contracts.

  • Undertake market research and benchmarking through desk top activities and stakeholder engagement in order to assist and inform the wider procurement team in their sourcing process in line with the most appropriate policies on corporate and social responsibilities

  • Conduct due diligence in supplier sourcing - undertake the pre-qualification of potential suppliers using appropriate tools, including financial stability, insurance levels, technical capacity, sustainability and recycling ensuring that health and safety policies are in place in line with the relevant organisational policies and responsible procurement considerations and record findings.

  • Support the Procurement Team in a wide range of procurement activities, to enable best practice, including running e-tendering, e-evaluations and logging information and data appropriately including; maintaining, keeping and reporting up-to-date statistical and other data, all in line with the Public Contract Regulations 2015 (if appropriate) and local/corporate procurement policies.

  • Analyse quotation responses and assist the team in tender response, evaluating in order to achieve value for money. Assist senior procurement colleagues in implementing new contracts within the organisation.

  • Investigate and resolve accounts payable and purchase order queries, ensuring that all necessary internal procedures e.g. goods receipting have been carried out.

  • In line with procurement policies, ensure that procurement documents are filed, records maintained and actions are recorded to enable the team to comply with internal and external audit requirements.

  • Respond promptly to internal and external queries requests for advice for both Procurement and Supply Chain Management activities, building stakeholder relationships across all areas of the organisation in line with the law and local/corporate policies.

  • Develop and maintain relationships with internal and external stakeholders and suppliers. Provide in your first line response to procurement-related queries.

  • Identify and monitor the demand for goods and services, including historic and future demand/trends and ensuring that deliveries of goods and services meet the organisation needs.

  • Contribute to the procurement decision making processes ensuring that they meet both value for money and environmental and supply chain requirements.

  • Contribute to the negotiations for a contract or mini competition between stakeholder and suppliers showing the 4 processes of negotiation (Preparation, opening, bargaining and closure).

Procurement and Supply Assistants have the Knowledge and understanding of:

  • K1: The role of Procurement within the organisation and the relevant organisational procurement regulations, policies and processes which must be followed,such as, procedures for obtaining quotes and tenders, purchase order processing and purchase to pay.

  • K2: Value for money concepts including the balancing of quality, price and sustainable considerations or most economically advantageous tender (meat), whole lifecycle costing, 5 rights of procurement and added value opportunities.

  • K3: Supplier approval process and the importance of due diligence checks including legal entity checks, financial appraisal, quality checks and relevant sector approvals, certification and policies.

  • K4: Demand and spend management, analysis and forecasting techniques including quantitative methods such as historical usage, spend and trend analysis, inventory records and re-order levels or qualitative techniques based on stakeholders estimates using internal databases and spreadsheets.

  • K5: The importance of developing and managing key stakeholder relationships such as the internal customer and supplier and the need for prompt and effective communication to support efficient and effective procurement.

  • K6: The need for accurate specifications of requirements which reflect the organisations needs and provides equality of opportunity for suppliers when providing quotes and tenders.

  • K7: Levels of authority and autonomy both for self and other internal stakeholders and how that relates to the relevant procurement procedure and when issues should be escalated to senior procurement colleagues.

  • K8: Development and evaluation of requests for quotes and tenders and use of appropriate terms, conditions and templates

  • K9: The importance of maintaining accurate records and files for procurement in line with organisational and regulatory requirements and for audit purposes.

  • K10: Effective and appropriate communication methods according to organisational requirements, service level agreements and the degree of risk involved and appropriate to the task required e.g. expediting supplies, resolving invoice queries and supplier review meetings.

  • K11: Responsible procurement practices, in making procurement decisions, consideration of the impact of those decisions during the full procurement process on the environment (the circumstances, objects, or conditions by which they operate in) and social (people or groups they work with) elements across the supply chain.

  • K12: Research methods for Procurement including market, supplier and sector research which may include subscription databases, market reports, internet research, trade bodies, press and events, use of market 'experts', supplier engagement events etc.

  • K13: The legal and regulatory environment effecting procurement, including the supply of goods and services act and/or public contract regulations.

  • K14: Awareness of the organisation's contractual obligations towards suppliers e.g. payment terms

  • K15: Understand the 4 processes of negotiation (preparation, opening, bargaining and closure).


Procurement and Supply Assistants have the following Skills:

  • S1: Monitor and order products, stock, equipment and services at appropriate times using the appropriate procurement method.

  • S2: Communicate to procurement's internal stakeholders, suppliers and other stakeholders in order to develop effective relationships and networks

  • S3: Create, maintain and amend purchase order and contract records.

  • S4: Interpret, evaluate and compare procurement information such as historical spend and usage using databases and spreadsheets.

  • S5: Present findings and data in all formats e.g. mathematically, written and oral.

  • S6: Determine value for money (VFM) and added value through the use of Total Cost of Ownership during the evaluation process, and apply the most economically advantageous tender (MEAT) criteria to the evaluation of quotes and tenders to support the recommendation at award.

  • S7: Utilise relevant Procurement computer systems or internal databases.

  • S8: Select the supplier of the most appropriate products and services for purchases within their remit and place purchase order.

  • S9: Undertake appraisal of adhoc and low spend suppliers including setting them up on the purchasing system.

  • S10: Effectively research and analyse demand, spend, trends, potential suppliers and industries utilising qualitative and quantitative methods.

  • S11: Develop specifications of requirements and requests for quotes/tenders in line with organisational requirements.

  • S12: Apply considerations of responsible procurement in evaluating potential suppliers, quotes and tenders.

  • S13: Investigate and resolve purchase order, delivery and invoice queries.

  • S14: Own low risk value projects such as supply contracts for stationery, personal protective equipment (PPE) or other consumables, and contribute to higher risk activities such as contracts for building services or machinery, and track, log, expedite and review outstanding orders and stock availability where applicable.

  • S15: Maintain knowledge on all open orders and their status' and provide assistance to all purchasing staff e.g. expediting and feeding information back to the relevant stakeholders.

  • S16: Able to consider the impact of the decision making process when interacting with the supply chain.

  • S17: Able to support the contract negotiations and mini competitions with suppliers

Procurement and Supply Assistants display the following Behaviours:

  • B1: Be open to change, amend working practices in response to changes in process with a positive attitude.

  • B2: Establish strong relationships with internal and external stakeholders

  • B3: Be open, honest, respectful and reliable..

  • B4: Be enthusiastic and passionate when adhering to company values and engaging in your personal development

  • B5: Be attentive to the detail in any procurement and negotiation activity.

  • B6: Be professional, impartial and unbiased in your communication, advice and recommendations to procurement stakeholders or colleagues.

  • B7: Be self-motivated to develop and learn.

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